Contact Us


We're here to help and love to chat

Check out our FAQs page, where we have tried to answer many of the questions you may have.

For anything else, please contact us here:

Telephone: +44 (0) 161 672 5735     

Please note that this number can not accept text messages. 

Email: info@stayurbana.co.uk

Our office is open between 9am and 5pm Monday to Friday and 9am - 12 noon Saturdays.

Outside of office hours we may need up to 24 hours to come back to you - but usually considerably less.

If you are currently a guest with us we do have Emergency out of hours support - full details will be sent to you in advance of your stay with us. 


We’d love to hear from